Privacy Policy – Fullstackwebsites.com

Effective Date: 01/21/2026

Fullstackwebsites.com respects your privacy and is committed to protecting your information.

Information We Collect

We may collect:

• Name, email, phone number
• Billing and payment details
• Project-related information

How We Use Information

We use your data to:

• Provide and manage services
• Process payments via secure third-party providers (e.g., Stripe)
• Communicate regarding projects

Payment Security

• We do not store full payment card details
• Payments are securely processed via Stripe or other providers

Data Sharing

We do not sell or rent your data.

We may share data with:

• Payment processors (Stripe)
• Service providers (hosting, tools)

Data Retention

We retain data only as long as necessary for business and legal purposes.

Cookies

Our website may use cookies to improve user experience and analytics.

Your Rights

You may request:

• Access to your data
• Correction or deletion of your data

Security

We implement reasonable safeguards to protect your information.

Updates

We may update this policy at any time. Changes will be posted on this page.

Contact

Email: info@fullstackwebsites.com

AI Credits

• AI Credit packs purchased separately are non-refundable.
• Annual plans with AI Credits are refundable within 30 days if no credits have been used.
• Monthly plans with AI Credits are refundable within 48 hours if no credits have been used.
• Once credits are consumed, the subscription becomes non-refundable.
• Applies to all AI-powered services, including AI Builders and related tools.

Ad Spend

• Advertising and search marketing fees for the current month are non-refundable.
• Future prepaid months may be eligible for a refund.

Commerce Website Support Service

• • 30% cancellation fee if no hours are used.
  • 70% cancellation fee if less than 50% of hours are used.
  • Non-refundable if more than 50% of hours are used.

Assisted Service

• Refundable after the initial three months.

Auction Listings

• Featured Listings: Refundable within 24 hours if no bids are placed.
• Additional Categories: Refundable within 48 hours if no bids are placed.

Domain Backorders

• Refundable within 30 days if not applied to an auction.
• Non-refundable once applied.

Domain Block & Domain Reserve

• New registrations and manual renewals are non-refundable.
• Auto-renewal fees are non-refundable after expiration.

Domain Name Registrations and Renewals

Standard Terms

• New Registration: 5 Days (120 Hours)
• Auto-Renewal (One-Year): 45 Days (1080 Hours)
• Auto-Renewal (Multiple-Year): 5 Days (120 Hours)
• Manual Renewal: 5 Days (120 Hours)

Exceptions

Repeated cancellations, commonly referred to as “domain tasting,” are prohibited. Refunds may be denied or reduced if such activity is detected.

Certain domain extensions may have unique refund periods in accordance with registry policies.

Pre-Registrations

Application fees for gTLD pre-registrations are non-refundable unless stated otherwise by the registry operator.

Professional and Expert Services

Hosting and Email Services

Hosting Services

Refundable within 30 days if services have not been fully performed.

Microsoft 365 and Email Products

• Annual Plans: Refundable within 7 days.
• Monthly Plans: Standard refund terms apply.
• Advanced Email Security and Backup services follow standard refund policies.

Purchased Products with a Free Domain

If a purchased product includes a free domain and is cancelled, the retail price of the domain will be deducted from the refund amount.

Website and Design Services

Website Services

• Build Fee:
  • 30% cancellation fee when work is in progress.
  • 70% cancellation fee after design delivery.
  • Non-refundable after the first revision or after 30 days.
• Services are considered completed after 180 days from the transaction date.

Hosting

Refundable according to standard refund terms.

Logo Design

• Fully refundable within 48 hours.
• Non-refundable after 48 hours.

Website Makeover Services

• 30% cancellation fee when in progress.
• 70% cancellation fee after design delivery.
• Non-refundable once completed.

Website Care and Marketing Services

Subscriptions are non-refundable once services have been utilized during the billing period.

Marketing Services Premium

Monthly, Quarterly, and Half-Yearly Plans

• Fully refundable within 48 hours if no work has been performed.
• Non-refundable once work has commenced or after 48 hours.

Annual Plans

• Refundable within 30 days of purchase or renewal.
• Non-refundable after 30 days, but future renewals will be cancelled.

SEO Services

SEO Services require a 12-month commitment.

• Cancel within 48 hours for a full refund of remaining months.
• Monthly Plans: Non-refundable after 48 hours for the current month.
• Semiannual or Annual Plans: Eligible for a 50% prorated refund for unused months after the first 48 hours.

Security and Support Services

Websites and Marketing Services

• Annual Plans: Refundable within 7 days.
• Monthly Plans: Standard refund terms apply.

Trustee Fees

• Refundable if domain registration is unsuccessful.
• Non-refundable upon renewal.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

• Email: info@fullstackwebsites.com
• Phone: (281) 688-8814
• Address: 1400 Broadfield Blvd, Suite 650 Houston, TX 77084-5163